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Second Response Unit

As of September 1st, 2005, the City of Chico will begin enforcing the "Second Response Ordinance" (see Chico Municipal Code 9.70.010 – enacted 1995). This ordinance will affect those citizens who receive a written warning from the police that a citizen has complained about their loud and/or unruly event. The ordinance will make them financially responsible for the costs incurred by the Police and/or Fire Departments if there is a second complaint made by a citizen and the police have to respond back to the location a second time and close the party. The cost recovery fees will include the standard rate expenses for officer/firefighter salaries for the actual time spent responding to the call. Any further response costs within the next 12 hours* will be billed under this ordinance.

You should also know that the person who is responsible for throwing a party will initially be billed for the response cost recovery fees. In some cases, the Ordinance allows property owners to be billed for the response cost recovery fees. In order to help property owners/managers keep track of the police activities at their property, the Police Department will, from now on, make a good faith effort to notify managers/owners by telephone each time a written warning is issued at their property. In this way, property managers/owners should be able to intervene prior to a second response from the Police Department.

In order to bring contact information up-to-date, the City of Chico Police Department is asking all rental and property owners/managers to update their call-out information that is kept on file at the Chico Police Department. This information includes the name, address, and telephone number of the person who is responsible for businesses and rental property. Call-out information may be provided to the Chico Police by:

Telephone (530) 897-4900
Mail or in person:
Chico Police Departmen
1460 Humboldt Rd.
Chico, CA 95928
Email: callout@ci.chico.ca.us

Please provide us with this updated information at your earliest convenience. This information will be kept confidential and will also be used in other emergency situations.

Thank you for your assistance in this matter.

NOTE: The criminal fines imposed for noise violation citations, usually issued by the Police Department on the second response, are in addition to the "Second Response Ordinance" cost recovery fees.