Police Records Supervisor
Date Adopted by City Manager
07/12/09
Comp. Code
8810
IAFF
Classified
Job Title
Police Records Supervisor
Definition
Under general supervision, to coordinate all police records activities; supervise and schedule staff; keep records; act as key resource for release of public records; liaison with other Police Department units, City departments and outside agencies; encourage customer service by monitoring public contacts and complaints; oversee repairs and operation of telephone, computer, scanning and copying equipment; coordinate and organize clerical work relating to records, licensing, operations and fingerprinting; perform related work as required.
Typical Duties
Plan and schedule clerical work load and front counter coverage; supervise records clerical work; prepare reports and performance evaluations; serve as a resource for other employees on policies and procedures in unusual or questionable situations; receive telephone calls for public safety services; identify locations where assistance is requested; determine the appropriate type of assistance required; process a wide variety of public safety records, files, logs, reports, and forms; coordinate and assist in the training of personnel; identify problems and solutions and makes suggestions and recommendations regarding changes in procedure and policy; oversee repairs and operation office equipment as required; perform related duties as assigned.
Tools and Equipment Used
Telecommunications equipment, including telephones and computer-aided systems; personal computer including word processing software; copy machine; fax machine; scanners.
Physical Demands
While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to walk. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Work is frequently performed in emergency and stressful situations.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work Environment
The noise level in the work environment is moderately noisy. Work shifts are usually weekdays during day time hours, but may be required to adjust days or times on occasion.
Desired Qualifications
Knowledge of
Operation, procedures and policies of the Police Department Records unit; principles of leadership, supervision and training; modern office methods, equipment and procedures; correct English usage, spelling, grammar and punctuation; applicable laws, rules and regulations related to law enforcement and public records.
Ability to
Skillfully operate personal computers; develop and implement employee training programs; schedule personnel and assign work load; evaluate employee performance; type at a minimum speed of 40 words per minute; remain calm in emergency situations; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others; exercise independent judgment; work with minimum supervision.
Experience
Three years related experience or successful completion of probation as a Police Records Clerk II for the City of Chico. Prior supervisory experience is preferred.
Education
High school graduation or equivalent supplemented by specialized training in supervision and public safety record keeping.
Additional Requirements
Possession of a valid California Driver License.