Police Records Technician II
Date Adopted by City Manager
03/21/11
Comp. Code
8810
CPSA
Classified
Job Title
Police Records Technician II
Definition
Under general supervision, to perform a variety of responsible clerical duties relating to the handling and processing of public safety records; to assist citizens in front lobby and via telephone, and in processing requests for information; may assist in the supervision of subordinate personnel; to perform related work as assigned.
Distinguishing Characteristics
This is the journey level class for the Police Records Technician series. Positions in this class may be filled by advancement from the I level or, when filled from the outside, require prior police related clerical experience. Appointment to the II level, if allowed by City policy, requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. A Police Records Technician II is expected to perform assigned duties with only occasional instruction or assistance and work is normally reviewed only on completion. Adequate performance at this level requires the knowledge of general City procedures, as well as, a knowledge of department policies and procedures.
Typical Duties
Assist department personnel and the public in person and by phone performing record checks, issuing permits and collecting fees; mail requested reports to outside agencies in accordance with established regulations, and provide general information regarding department policies, procedures and regulations; type, record and file a wide variety of police records, reports and materials including memos, letters, financial reports, complaints, citations, crime and traffic reports, and bad checks and forgery files; may process found property; process purchase orders; sort, file, copy and distribute various reports, citations, petitions and other materials to appropriate personnel; assemble, code, record and summarize a variety of statistical and financial reports; perform applicant fingerprinting services; assist in training new personnel; operate calculator and other standard office machines; may provide technical supervision to subordinate personnel; perform related work as required.
Tools and Equipment Used
Personal computer, including word processing and specialized software, calculator, phone, typewriter, calculator, fax machine, copy machine.
Physical Demands
While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or operate objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work Environment
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment is usually moderately noisy
Desired Qualifications
Knowledge of
Correct English usage, spelling, grammar and punctuation; standard telephone conduct and practice; modern office methods and equipment; organization, procedures and operating details of the Police Department.
Ability to
Perform routine clerical work; multitask and handle many interruptions with ease; provide excellent customer service at all times; maintain confidentiality; perform record searches quickly and accurately; learn to operate office machines; learn office methods, policies and procedures; understand and carry out oral and written directions; type accurately at a minimum speed of 40 words per minute; establish and maintain effective working relationships with others; work various shifts as assigned; communicate clearly and concisely, both orally and in writing; provide technical supervision of subordinates; deal effectively with a variety of individuals.
Experience
One year of experience performing duties comparable to that of a Police Records Technician I with the City of Chico.
Education
High school graduation or equivalent supplemented by specialized clerical and business office course work.
Additional Requirements
Possession of a valid California Driver License.