Police Records Technician I
Date Adopted by City Manager
03/21/11
Comp. Code
8810
CPSA
Classified
Job Title
Police Records Technician I
Definition
Under supervision, to perform a variety of routine and repetitive general clerical duties relating to the handling and processing of public safety records; assist citizens in front lobby and via telephone, and in processing requests for information; to perform related work as assigned.
Distinguishing Characteristics
Employees in this classification normally work under close supervision performing a variety of routine and repetitive tasks according to establish procedures, with changes in procedures or exceptions to rules being explained in detail as they arise. Incumbents of this class lack a complete knowledge of department procedures and precedents and are not able to perform the full range of duties as assigned to the journey level without supervision. As responsibility and experience increase, and as the City policy allows, incumbents may be reassigned to the next higher class.
Typical Duties
Assist department personnel and the public in person and by phone performing record checks, issuing permits and collecting fees; mail requested reports to outside agencies in accordance with established regulations and provide general information regarding department policies, procedures and regulations; type, record and file a wide variety of police records, reports and materials including memos, letters, financial reports, complaints, declarations, fingerprint cards on bookings, warrants, citations, crime and traffic reports, and bad checks and forgery files; may process found property; process purchase orders; sort, file, copy and distribute various reports, citations, petitions and other materials to appropriate personnel; assemble, code, record and summarize a variety of police record data; compile data; summarize and maintain a variety of statistical and financial reports; perform applicant fingerprinting services; assist in training new personnel; operate calculator and other standard office machines; related duties as assigned.
Tools and Equipment Used
Personal computer, including word processing and specialized software, phone, typewriter, calculator, fax machine, copy machine.
Physical Demands
While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or operate objects, tools, or
controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
Work Environment
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment is usually moderately noisy.
Desired Qualifications
Knowledge of
Correct English usage, spelling, grammar and punctuation; standard telephone conduct and practice; modern office methods and equipment.
Ability to
Perform routine clerical work; multitask and handle many interruptions with ease; provide excellent customer service at all times; maintain confidentiality; perform record searches quickly and accurately; learn and operate office machines; learn office methods, policies and procedures; understand and carry out oral and written directions; type accurately at a minimum speed of 40 words per minute; establish and maintain effective working relationships with others; work various shifts as assigned.
Experience/Education
High school graduation or equivalent supplemented by specialized clerical and business office course work. No experience necessary.
Additional Requirements
Possession of a valid California Driver License.